Head of Operations

San Francisco, Remote

About Tastermonial

Tastermonial is a recommendation platform and the API technology to connect food brands with consumers who have specific dietary needs.

We’re looking for a Head of Operations to contribute to Tastermonial’s growth. Your role includes:

– Onboarding and managing our relationships with food brands. Improve the brands onboarding and communication processes.

We are looking for someone who can communicate effectively with the brands .

Your Responsibilities:

  • Develop brand’s management roadmap strategy for company’s growth and future team members
  • Improve the brand’s onboarding and CRM process to be as frictionless as possible
  • Manage intiaitives, setup tools, build a team and manage the brand’s relationship and support
  • Setup appropriate metrics to track onboarding success and brand’s satisfaction
  • Run Surveys and Interview Brands
  • Work with our Food Scientists to refine the customer feedback questionnaires
  • Procurement lifecycle of sourcing, negotiations, contracting, vendor management

Preferred Qualities:

  • At least 2 Years Experience in managing projects
  • Attention to details
  • Customer-first mindset

Skills: Communications, E-Commerce, Project Management

Jobs at Tastermonial