Helping Enterprise Customers Deliver Best End User Experience of their IT Services
Mission – ThoughtData helps enterprise businesses to deliver best end user experience of their business services to their customers with high performing IT infrastructure.
Vision – ThoughtData’s Enterprise360 provides unified and actionable observability solution to detect and resolve network, application, infrastructure performance issues. Unified solution approach helps enterprise businesses to significantly reduce cost, tool clutter and mean time to respond to respond to critical IT issues.
Today’s enterprise businesses run and rely on distributed global IT infrastructure. Downtime & poor performance of application, network, infrastructure can lead to revenue, opportunity, productivity loss, and bad customer satisfaction. IT teams in enterprise companies need continuous & proactive visibility into problems before they start impacting users/customers. Today IT teams use multiple tools which provide narrow visibility into problems in one area at a time and spend enormous time in manually correlating information across tools to understand severity, overall impact and root cause behind the problem. This leads to significant MTTR (Mean Time to Respond) to critical IT incidents.
Current solution vendors fall short of providing a unified solution using correlated analytics to reduce MTTR to critical IT incidents. Solution vendors sell network, application, infrastructure performance & threat intelligence products separately.
ThoughtData’s Enterprise360 provides unified and actionable observability solution for enterprises across network, application, infrastructure performance along with cyber threat intelligence to significantly reduce cost, tool clutter and time to respond to critical IT incidents.